County Mental Health Center is Now Offering Same Day Assessments
New Walk-In Clinic Hours Improve Service for uninsured and underinsured clientele

West Bend, WI - The Washington County Human Services Department now offers same day access for assessments in the Mental Health Center at the Public Agency Center - 333 E. Washington Street.

"Two years ago, we had a two to four month wait for initial access to our Mental Health Center for uninsured and underinsured individuals to receive therapy and psychiatry in Washington County," said Human Services Director Julie Driscoll. "After a nine-month process and quality improvement cycle, we are proud to say that we have fully implemented same day access for assessments, serving over 100 individuals on the same day they walk through the door, since July."

Walk-In Clinic Hours are offered Mondays and Wednesdays from 12:30-2:30pm and Fridays 9:30 - 11:30am. Residents are encouraged to call 262-335-4600 to confirm hours, as they may change. To qualify, an individual must be a Washington County resident and have state insurance or no insurance. Individuals should plan to be in the clinic for up to 2.5 hours and early arrival is not necessary, as it will only add to the wait time.

"Providing the opportunity for individuals to leave our campus with an initial treatment plan and recommendations for follow-up care is a tremendous step forward toward providing access to basic needs in our community," said County Administrator Joshua Schoemann. "Congratulations to our Human Services Department for this quality advancement helping our residents enjoy an authentic quality of life."

The Washington County Human Services Department is an active partner and leader in the mental health and substance use services in our community. If you or someone you know is struggling, please call us at 262-335-4600.