Aging and Disability Resource Center

Adult Protective Services

To report suspected abuse (physical abuse, sexual abuse, material abuse) or neglect and/or self-neglect of persons 60 and over or any adult with a physical, cognitive or developmental disability, contact the Aging & Disability Resource Center to speak to the Adult Protective Services (APS) Social Worker.  APS will investigate the report and offer services to ensure the safety and well being of the subject.  The person does have the right to refuse services unless (1) the vulnerable person lacks sufficient mental capacity to protect him or herself.  In those cases a protective placement may be initiated or (2) a crime has been committed and law enforcement takes action.

Monday - Friday 8:00 a.m. to 4:30 p.m.
West Bend Area 262-335-4497
Toll-free 1-877-306-3030
To report abuse of an Adult at Risk outside of regular business hours, call
262-365-6565 or local law enforcement.

State of Wisconsin Board on Aging and Long Term Care - Ombudsman: Responds to compaints and problems of residents or recipients of long term care such as nursing homes, CBRF's, and group homes. Concerns regarding such things as quality of care, resident's rights, physical abuse and neglect, and chemical restraints, etc., can all be investigated.
Phone Number 800-815-0015
Washington County Contact: Joan Schmitz 414-425-2351

Friends of Abused Familes, Inc. Services provided include:
24 Hour Crisis Line, Shelter, One-on-One Supportive Counseling, Support groups, Legal Advocacy, Information and Referral, Community Education and Awareness. Transitional Living Program and Sexual Assault Program, Crime Victim Compensation Assistance, Children's Program and Violence Program.

Business Hours 8:00am - 4:30pm Monday through Friday
Business Phone 262-334-5598
Business Fax 262-334-7725
Email info@fafinc.org

Crisis Lines-24 Hours a Day:
West Bend 262-334-7298
Germantown 262-255-9488
Hartford 262-673-7298

Benefit Specialist
The purpose of the Benefit Specialist program is to protect the interests of adults age 60 or older and adults with disabilities age 18 and older in a broad range of areas. Services provided would include assistance with eligibility screening, completing applications, appeals/reviews/re-considerations and information/referrals to public and private benefit programs.
Aging & Disability Resource Center
Jamie Bartzen-Disability Benefit Specialist (ages 18-59)
Jen Fechter-Elderly Benefit Specialist (ages 60 and over)
262-335-4497
1-877-306-3030 Toll Free

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Family Care Program
Family Care is a publicly funded long-term care program that has replaced the COP and CIP Waiver programs in Washington County. The program offers community based services to the elderly, and to physically and developmentally disabled adults who are in need of long term care such as would be provided in a nursing home setting and paid for by medical assistance (Title 19/MA or Medicaid). To be eligible for services under Family Care, a person must meet financial and functional requirements. For more information or to schedule an assessment, contact the Aging & Disability Resource Center of Washington County
262-335-4497 or 1-877-306-3030 toll free.

Managed Care Organizations (MCO's) Upon enrollment, MCO's are the providers who deliver the Family Care Benefit in Washington County.
Care Wisconsin 262-306-5130
Community Care 262-346-0900
Community Care Partnership 262-338-5933

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Health and Wellness Screening
Nancy Gloede, R.N. provides health and wellness screening, which includes blood pressure screening and patient education. Patient education includes reviewing medications and their side effects, answering questions about medical conditions and explaining tests and treatments. It may also include clarifying what your doctor has told you about a medical condition. This service is free of charge and available to any resident of the county aged 60 and older.

Hartford Senior Center 2nd Tuesday of the month 10:00a.m. - 12:00p.m.
Meadowcreek Apartments, Kewaskum 1st and 3rd Thursdays 9:00a.m.-11:30a.m.
Meadowbrook Manor, West Bend Mondays 8:30a.m. - 11:30a.m. and Thursdays 12:30p.m. - 3:00p.m. *On the last Thursday of the month, screenings are held from 8:30a.m.-11:00a.m.
West Bend Senior Center 2nd Thursday of the month 9:00a.m. - 12:00 noon. Call 262-335-4498 to schedule an appt.
Jackson Community Center, Jackson 1st and 3rd Tuesday of the month 10:00a.m. - 12:00 p.m.
St. Luke Church, Slinger 4th Tuesday of the month 10a.m.-12:00p.m.

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Legal Counseling
Lawyer Referral and Information Service
State Bar of Wisconsin
5302 Eastpark Blvd
Madison, WI 53718-2101
1-800-362-9082
1-608-257-4666
Speak to an attorney in your area at the rate of $20 for the first 30 minutes.

Legal Services of Northeastern Wisconsin
404 N. Main Street
Oshkosh, WI 54901
1-800-236-1128

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No Call Lists/Junk Mail
There are two No-Call Registries available if you choose to receive fewer telemarketing calls at your home or mobile phone. If you contact the National Do Not Call Registry, your registration will be effective for 5 years and you can register your home or mobile phone for free. Telemarketing calls should lessen once your phone number has been on the registry for 31 days. You can either call 1-888-382-1222 or register on-line.

Consumers can sign up on the Wisconsin No Call List 24 hours a day, 7 days a week, 365 days per year. The updated no call list is given to registered telemarketers quarterly so it may take 30-120 days for unwanted calls to lessen. Registration is effective for 2 years. Contact 1-866-9NOCALL (1-866-966-2255) or register your phone number on-line.

In order to remove your name from mailing lists and reduce the amount of "junk mail" received at your home, you can do so by visiting the Direct Mailing Association's website. You can either register on-line for a $5.00 fee or print an application and register by mail (free of charge). Registration lasts for 5 years. Please visit the website for detailed information.

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Support Groups
Below is a listing of various support groups available in Washington County:

Alzheimer's Association Support Groups

• Virginia Highlands
  W173 N10915 Bernie's Way, Germantown, WI 53022 2nd Tuesday of each month from 6:30-8:00pm Christy Bozich 262-509-3300
• Cedar Lake Campus
  5555 County Rd Z, West Bend, WI 53095 2nd Wednesday of each month from 1:00-3:00pm Melissa Searle 262-306-4267
• Early Stage Alzheimer's
  Trinity Lutheran Church, 140 N. 7th Avenue, West Bend, WI 53095 4th Tuesday of each month from 10:00-11:00am Tammy Dickman 920-948-8745 or Debbie Przedpelski 262-836-8365.
• The Lakeshore at Jackson Crossing
  N168 W22026 Main Street, Jackson, WI 3rd Wednesday of the month at 1:00pm Amy Lloyd or Lynn Steinback 262-993-0755
• Port Washington Library, Library Meeting Room
  316 W. Grand Avenue, Port Washington, WI 1st Tuesday of the month 6:00pm Ginny Nyhuis 920-838-1311
• Community Memorial Medical Commons at North Hill
  W129 N7055 Northfield Drive, Menomonee Falls, WI 1st Monday of the month 6:30pm Barbara 262-253-2477
• Heritage Court Memory Care Community
  14250 W. Hampton Avenue, Menomonee Falls, WI 3rd Tuesday of each month 1:00pm Sage Skye 262-781-6930

Bereavement Support Groups

• Cedar Ridge-2nd Floor Conference Room
  113 Cedar Ridge Drive, West Bend, WI 53095 1st Wednesday of each month from 1:00-2:00pm Sarah Palser 262-306-4247
• Fifth Avenue Methodist Church
  Grief Support Group 323 S. 5th Avenue, West Bend, WI 53095 Every Tuesday at 10:00am Contact: Shirley 920-994-2747
• Horizon Grief Resource Center Grief Group
  110 Lone Oak Lane Suite 100 Hartford, WI 53027 2nd & 4th Mondays 4:30-6:00pm Kayla 414-586-8328
• St. Francis Cabrini Education Center
  615 W. Hawthorn Drive, West Bend, WI 53095 1st Thursday of each month at 7:30pm 262-338-2366 or 262-334-2348

Breast Cancer Support Group

• St. Joseph's Hospital
  3200 Pleasant Valley Road, Lobby Conference Room, West Bend, WI 4th Tuesday of each month 6:00-7:30pm, Gina Wilson, RN 262-836-7099 Joan Golden 262-253-2474

Cancer Support Groups

• Cancer Support Group, Cedar Ridge Apartments, 113 Cedar Ridge Drive, First Floor South Private Dining Room, West Bend, WI 53095 3rd Friday of the month from 1:00-2:00pm Paula Hader 262-338-2814
• "Living with Cancer"
  Co-Sponsored by the American Cancer Society
  Cancer Care Community Room, 1110 Oak Street, West Bend, WI 53095 3rd Wednesday of the month at 7:00pm Martina Hartwell, RN 262-335-8109
• Multiple Myeloma Support Group, St. Joseph's Hospital, Conference Room A, 3200 Pleasant Valley Road, West Bend, WI 53095 2nd Thursday of each month 7-8:30pm, Rob & Sue Enright 262-674-1474

Caregivers Support Groups

• Caregivers for Family and Friends Outreach Support Group
  Public Agency Center, 333 E. Washington Street, Suite 1113A, West Bend, WI 53095 Third Tuesday of each month from 1:30-3:30pm 262-335-4497 An evening meeting also is held the 4th Monday of the month at 7:00pm in Room 1023.
• Caregivers Support Group-Sandwich Generation (for persons caring for an aging relative along with their own children or grandchildren)
  Our Savior Lutheran Church 1044 S. Silverbrook, West Bend, WI 53095 Christa or Kathy, Cedar Community Home Health and Hospice 262-306-2691 2nd Tuesday of the month from 6-7:00pm
• WI Family Caregivers Support Program
  This program has been designed to help local and long-distance family members and friends who care for: persons age 60+, individuals with Alzheimer's disease and related disorders regardless of age, grandparents or relative caregivers 55+ who care for grandchildren or other relative children under 19 or a relative 19-59 with a disability. Toll Free 1-866-843-9810

Diabetic Support Group

• Health Center, Conference Room A, 551 S. Silverbrook Drive, West Bend, WI 53095 2nd Thursday of the month at 7:00pm 262-306-7758

Multiple Sclerosis Support Groups

• Cedar Ridge Apartments, 113 Cedar Ridge Drive, West Bend, WI 53095 3rd Wednesday of each month at 12:00pm 262-338-8377
• Aurora Health Center
  1640 E. Sumner Street, Hartford, WI 53027 2nd Tuesday of each month at 6:30pm Bill Koch 262-335-1885 or Bob Ruth 262-670-6156

Parkinson's Support Group

• Cedar Ridge Apartments, 113 Cedar Ridge Drive, West Bend, WI  53095 3rd Monday of the month from 1:00-3:00pm  262-338-8377, Contact Kathy Stultz

Prostate Cancer Support Group

• St. Joseph's Hospital, Conference Room A, 3200 Pleasant Valley Road, West Bend, WI 53095 3rd Thursday of every other month at 6:00pm Andrea Fell,RN 262-334-3451

Pulmonary Support Group

• St. Joseph's Hospital, Lobby Conference Room, 3200 Pleasant Valley Road, West Bend, WI 53095 Final Wed. in March, June and September 4-5:30pm Maggie Seideman, RN 262-306-7007

Stepping Stones to Tomorrow... Widowed Social & Support Group

• Fellowship Hall - Immanuel United Church of Christ, 5th & Walnut Street - Downtown West Bend, WI 53095 2nd Wednesday of the month at 7:00pm 262-334-2815 or 262-629-9088

Stroke Support Group

• West Bend Clinic, South Conference Room 1st Floor, 3200 Pleasant Valley Road, West Bend, WI 53095 3rd Tuesday of the month from 3:00-4:00pm Tina Steddick, PT 262-836-7061
• Hartford Stroke Club
  Hartford Senior Center, 730 Highland Avenue, Hartford, WI 53027 3rd Thursday of the month from 10:30am-Noon Doris Grader 262-673-4005

Visually Impaired Support Group

• Cedar Ridge Apartments, 113 Cedar Ridge Drive, West Bend, WI 53095 4th Wednesday of the month at 1:30pm 262-338-8377

Programs that provide preventive, dianostic and inpatient, outpatient and residential treatment services for people who have a physical and/or psychological dependency on one or a combination of addictive substances; or whose use of these substances has impaired their physical or mental health or their personal, social or occupational functioning.

Genesis Behavioral Services, Inc.
1626 Clarence Court
West Bend, WI 53095
262-338-8611

Council on Alcohol and Other Drug Abuse
1625 E. Washington St, Suite 300
West Bend, WI 53095
262-335-6888 or 1-800-488-1181 First Call for Help

The Milestone Program
A supportive program for older adults who may be at risk for alcohol, drug, and/or other mental health needs. Contact the Council on AODA at 262-335-6888

Alzheimers Services 
Alzheimer's Family and Caregiver Support Program (AFCSP) A state funded program adminstered by the Wisconsin Department of Health Services and operated by county boards and local agencies. The program makes an array of community services available to prevent or delay institutionalization of people with Alzheimer's Disease and to assist family members and others who provide unpaid care. To be eligible for the program there must be an Alzheimer's Disease diagnosis, or other irreversible dementia, and the individual must meet income/asset requirements.

Aging & Disability Resource Center
333 E. Washington Street, Suite 1000
West Bend, WI 53095
262-335-4497 or 877-306-3030 Toll Free

Alzheimer's Association of Southeastern Wisconsin
620 S. 76th Street Suite 160
Milwaukee, WI 53214
920-948-8745 Southeastern Chapter
1-800-272-3900 Toll Free, Available 24 Hours

Memory Assessment Center
West Bend Clinic
1700 W. Paradise Drive
West Bend, WI 53095
262-334-3451 or 1-800-825-0513

Adult Day Care
The following facilities have programs that provide supervised care for dependent adults in licensed group facilities during some portion of a twenty-four hour day. Services may include social and recreational activities, training that is essential for sustaining the activities of daily living and meals, as appropriate.

The 1022 Club Adult Day Services-Aurora Medical Center 1022 East Sell Drive Hartford, WI 53027 262-670-5105	Lutheran Social Services Adult Day Care Trinity Lutheran Church 140 N. 7th Avenue West Bend, WI 53095 Mon. - Fri. 7:30 a.m. to 5:00p.m. 262-338-7730
Lutheran Social Services Adult Day Center Gloria Dei Lutheran Church W180N7863 Town Hall Road Menomonee Falls, WI 53051 262-251-9406	Samaritan Health Center 531 E. Washington Street West Bend, WI 53095 262-335-4500
Lakefield Adult Day Center St. John Lutheran Church 1193 Lakefield Road Grafton, WI 53024 Mon. - Fri. 8:00 a.m. to 4:30 p.m. 262-377-9780 or 414-464-3888

ARC of Washington County
916 Chestnut Street
West Bend, WI 53095
262-338-8663 Contact: John Beisbier
Training services about developmental disabilities and service design, Information & Assistance and guardianship.

Arthritis Foundation-Wisconsin Chapter
8556 W. National Avenue
Milwaukee, WI 53202
1-800-242-9945 Toll Free

Autism Society of Southeastern Wisconsin, Inc.
9733 W. St. Martins Road
Franklin, WI 53132
414-427-9345
Hours: Mon-Fri 9am-2pm

Citizen Advocacy of Washington County
120 Main Street, Suite 350
West Bend, WI 53095
262-334-3384

Disability Rights Wisconsin
131 W. Wilson Street, Suite 700
Madison, WI 53703
608-267-0214
Madison Toll Free 800-928-8778
Milwaukee Toll Free 800-708-3034
Ombudsmen from this agency provide advocacy to Family Care and Partnership members age 18-59.

Disabled Parking Stickers
Department of Transportation
Division of Motor Vehicles
1516 Paradise Drive
West Bend, WI 53095

Down Syndrome Association of Southeastern Wisconsin
Cambridge Office Center
9401 W. Beloit Road, Suite 112
Milwaukee, WI 53227-4357
414-327-3729 Contact: Ellen Mayer

Epilepsy Foundation of Southeastern Wisconsin
735 N. Water Street, Suite 701
Milwaukee, WI 53202
414-271-0110 Contact: Ruth Ann Guthman

Homes for Independent Living
825A S. Main Street
West Bend, WI 53095
Regional Director-Dianne Priegel 262-334-9642
Referrals-Candace Holman 262-306-9441
Offers a wide range of residential and support options for adults with disabilities including: Adult family homes, community based residential facilities (group homes), respite care, supervised and supported apartments, specialized brain injury services, support for people with complex medical issues, home based day services, CSLA model supports, accessible homes and vehicles, personal care services, and technical assistance/consultation.

Independence First
West Bend Joint School District #1
735 S. Main Street
West Bend, WI 53095
262-306-6717
Milwaukee Office 414-291-7520
Independence First provides four core services: Advocacy, Independent Living Skills Training, Peer Support, and Information and Referral Services. Also provides services to the metropolitan Milwaukee community through many programs. Also has a resource center where a multitude of community resources are available. There is no charge to consumers for these services. Outreach office in Washington County is only staffed on between 1-2 days per week.

Learning Disabilities Association of Wisconsin
13035 W. Bluemound Road, Suite 100
Brookfield, WI 53005
866-532-9472 or 414-299-9002
Contact: Linda Lehman

Library Outreach Program
West Bend Community Memorial Library
230 S. 6th Avenue
West Bend, WI 53095
262-335-5151

Lutheran Social Services
140 N. 7th Avenue
West Bend, WI 53095
262-338-7730
Services provided for persons with developmental disabilities including information and referral, speech and occupational therapy services, and extensive community/residental services.

The Threshold, Inc.
600 Rolfs Road
West Bend, WI 53095
262-338-1188
Services provided include occupational evaluation and counseling, work and personal adjustment, sheltered work, job placement, occupational therapy, speech therapy and transportation. Also provides Day Services.

Welcome H.O.M.E.
House of Modifications Examples, Inc.
4260 W. Hawthorne Drive
Newburg, WI 53060
262-675-2525
Fax 262-675-0817
Contact Diane Miller, Executive Director 8am-5pm
Welcome H.O.M.E. is constructed and designed to meet the needs of wheelchair bound people. There is a vast array of products to "try and see" for yourself how they fit your individual needs. Educational fees are free.
In addition to educational services, Bed & Breakfast services are offered for individuals, spouses and family members. Call to see how the bedrooms are fully equipped to meet your needs. Call for costs of these services.

Wisconsin Family Assistance Center for Education, Training and Support (Wisconsin FACETS)
2714 N. Martin Luther King Drive
Milwaukee, WI 53212
877-374-4677 Toll Free or 414-374-4645
Offers information, referrals, individual assistance, advocacy support, workshops and support groups for children and adults with disabilities, their families and others who support them.

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Hearing and Vision Services

WI Office for the Deaf and Hard of Hearing
Toll Free 1-866-327-1248
TTY 1-888-701-1255

Badger Association
912 N. Hawley Road
Milwaukee, WI 53213
Contact: Virginia Elizando
1-877-258-9200 or 414-615-0135
Services provided include help for the visually impaired, including job training, etc. Special assistance is also available to persons age 55 and older who are dealing with vision impairment, including adaptive equipment and other resources to help maintain independence and quality of life.

Divison of Supportive Living-Bureau for the Blind
1 W. Wilson St., Room B275, PO Box 7851
Madison, WI 53707-7851
1-888-879-0017
Contact: Kathleen Bronson 262-335-4497
Located throughout the state, Rehabilitation Teachers for the Blind and Visually Impaired provide in-home service, teaching techniques and providing equipment, such as magnifiers, that help people adapt and adjust of vision loss and encourage independence. Services are free and are typically provided in the client's home.

Wisconsin Council of the Blind, Inc.
754 Williamson Street
Madison, WI 53703
1-800-783-5213 or 608-255-1166
TDD & Fax: 608-255-3301
Monday - Friday 8:00am - 4:30pm
Provides services for the blind and visually impaired: aids and appliances store, rehabilitation teacher, low vision services, low interest loans, scholarships, information and assistance to other services for visually impaired.

Wisconsin Regional Library for the Blind and Physically Handicapped
813 W. Wells Street
Milwaukee, WI 53233
1-800-242-8822 or 414-286-3040
TTY 414-286-3548
Services provided are mailing of standard library fiction and non-fiction books and magazines transcribed in Braille and recorded on disc and cassette tapes throughout Wisconsin. Applications for services are available at the Aging & Disability Resource Center.

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 Disabilities Day Services

Curative Ranch Campus & Employment
W187N8661 Maple Road
Menomonee Falls, WI 53051
262-251-8670
Provides assistance with job placement and job coaching.

See also The Threshold

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 Disabilities Residential Care Options

Contact Jenny Schulte
Aging & Disability Resource Center of Washington County
262-335-4497 or Toll Free 1-877-306-3030

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Disabilities Respite

United Cerebral Palsy of Southeastern Wisconsin, Inc. (UCP-SEW)
7519 W. Oklahoma Avenue
Milwaukee, WI 53219
414-329-4500

Allay Home and Hospice
11422 N. Port Washington Road, Suite 201
Mequon, WI 53092
262-240-0720

Asera Care Hospice
6737 W. Washington Street, Suite 3200
West Allis, WI 53214
414-607-1782 or 1-800-598-5132
West Bend, WI 53095
262-836-7130

Aurora Visiting Nurses Association Hospice and Home Care
69 Sell Drive
Hartford, WI 53027
262-670-6310

Cedar Home Health and Cedar Hospice
5595 County Road Z
West Bend, WI 53095
262-306-2691

Heartland Home Health, Hospice & I.V. Care
13255 W. Bluemound Road, Suite 100
Brookfield, WI 53005
Toll Free 1-866-216-5708

Horizon Home Care and Hospice, Inc.
110 Lone Oak Lane, Suite 100
Hartford, WI 53027
262-673-8400 Toll Free 1-800-673-8774
Also a Homemaker/Companion Service provider

Hospice Advantage
1020 South Main Street, Suite B
Fond du Lac, WI 54935
920-922-1560 Toll Free 1-866-341-7324

Seasons Hospice & Palliative Care
4650 N. Port Washington Road
Milwaukee, WI 53212
414-203-8310 Toll Free 1-800-379-5105

Visiting Physicians Association
Germantown Only 1-800-839-6583

Vitas Hospice Care
2675 N Mayfair Road, Suite 500
Wauwatosa, WI 53226
1-888-821-6500 Toll Free

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In-Patient Hospice

The Kathy Hospice
3232 Pleasant Valley Road
West Bend, WI 53095
262-836-7130

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Homemaker/Companion Services
Offers services, which include but are not limited to, personal care assistance, med management, transportation, errands, grocery, laundry assistance, light housekeeping, meal preparations as well as 24-hour, 7 days a week companionship and supervision services all in the comfort of your own home.

ARC Angels Senior Home Care
1001 W Glen Oaks Lane, Suite 238
Mequon, WI  53092
262-241-7770 or 877-832-8032

Caring Hands of Hope
W666 County DD
Theresa, WI 53091
920-539-9986
Contact: Brita Bandle

Cedar Community Supportive Care
5595 County Road Z
West Bend, WI 53095
262-306-2691

Celestial Care, LLC
2231 N. 119th Street
Wauwatosa, WI 53226
414-588-7915

Comfort Keepers
1416 Wisconsin Ave, Suite 103
Grafton, WI 53024
262-376-7510 or 1-800-788-1078
Distibutor and installer of Safety Choice home monitoring systems, fall detector and medicine dispenser.

GeminiCares, Inc.
3060 Hubertus Road
Hubertus, WI 53033
262-623-6301 or 1-866-677-0590

Help at Home LLC
P.O. Box 10
Iron Ridge, WI 53035
262-224-5273

HomeCare Assistance
500 W. Silver Spring Drive
Glendale, WI 53217
414-964-8000 or Toll Free 1-866-454-8346

Home Instead Senior Care
7612 Highway 60
Cedarburg, WI 53012
262-365-0061

Homewatch Caregivers
6263 N. Green Bay Avenue
Glendale, WI 53209
414-351-0938

Synergy HomeCare
W175N11081 Stonewood Drive
Germantown, WI 53022
262-250-1198
200 Executive Drive, Suite 201
Brookfield, WI 53005
262-754-9500

Visiting Angels
N112W16298 Mequon Rd PMB 226
Germantown, WI 53022
262-251-9911

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Homemaker/Companion Internet Monitoring

Grand Care Systems
262-338-6147
Internet technology that allows monitoring of elderly or disabled in-home.

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Homemaker/Companion - Volunteer

Interfaith Caregivers of Washington County
P.O. Box 1143
West Bend, WI 53095
262-365-0902
FAX: 262-365-0905
A non-profit network of volunteers who help to maintain the independence of adults age 60 years and older.

A&J Mobility
3058 Helsan Drive
Richfield, WI  53076
262-623-6236
Toll Free 1-800-517-1024

Advance Medequip(Diabetic Shoe Fitter)
333 Gordon Street
Sanford, FL 32771
To set appointment call: 262-643-4536
Toll Free 1-866-404-6633

Aurora Home Medical Services
1-800-862-2201

Aurora Pharmacy
1303 Hwy 175
Hubertus, WI  53033
262-628-3550

Home Care Medical
5655 S. Westridge Dr, Suite 100
New Berlin, WI 53151
262-786-9870
Toll Free 1-800-369-6939

Independent Living Supplies, LLC
6100 W Bluemound Road
Milwaukee, WI 53213-4143
Home Office: 414-329-3962
Toll Free 1-877-629-4357
Contact: Roxanne Peterson

Knueppel Health Care Services, Inc.
10510 N. Port Washington Road
Mequon, WI 53214
262-240-1700

LifeCare Medical
1048 1st Street
Kiel, WI 53042
Contact: Ronda E. Scheller, RN
920-894-2406
In home fitting of diabetic footwear.

Metrocare Home Medical Equipment Center
9225 N 76th Street
Milwaukee, WI 53223
414-371-7667
Toll Free 1-800-227-3820

On the Go Mobility
7829 N. Teutonia Avenue
Milwaukee, WI 53209-2003
414-228-7100
Toll Free 1-866-855-4744

Walgreens Home Care
Toll Free 1-888-492-5442

West Bend Pharmacy
1709 S. 18th Avenue
West Bend, WI 53095
262-334-5304
Toll Free 1-800-924-7307

The Wheel Chair Guy
3800 River Road, Unit A
West Bend, WI 53095
262-353-3260

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Personal Emergency Response Systems

Lifeline - West Bend and Menomonee Falls
1-800-543-3546 (1-800-LIFELINE)

Hartford-Critical Signal Technologies
Aurora Medical Center - Hartford
Darlene Martins 262-673-7272

Advance EVD
Serving all of Washington County
608-831-1688 or Toll Free 1-888-860-8098

Assisted Living Monitoring Systems
Serving all of Washington County
Ben Jasper 920-699-2069

Response Link
Serving all of Washington County
Mike Ostrenga 262-780-0848

Secure At Home
Serving all of Washington County
1-866-670-0888

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Bracelets/Pendants Detailing a Medical Condition

MedicAlert Foundation
Serving all of Washington County
1-888-633-4298

Low Income Subsidized Senior Housing
A person must meet age/income requirements or have a disability determination from the Social Security Administration in order to reside in subsidized senior housing. Contact the housing complex for more information on eligibility requirements.

Becker Manor
N114 W16045 Sylvan Circle
Germantown, WI 53022
262-251-2870
Carnahan Corporation 414-267-3100

Harthaven
33 High Street
Hartford, WI 53027
262-673-8217

Meadowbrook Manor
475 Meadowbrook Drive
West Bend, WI 53090
262-338-0771

Meadow Creek Apartments
1119 Roseland Drive
Kewaskum, WI 53040
262-626-8411

Millpond Apartments
1533 Honeysuckle Road
Hartford, WI 53027
Campbell Corporation
1-800-997-9996

Regency Manor Apartments - Newburg
6785 Diane Drive
West Bend, WI 53090
Campbell Corporation
1-800-997-9996

Scenic View Apartments
205 Slinger Road
Slinger, WI 53086
262-644-8255

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Independent Senior Living Apartments

Arbor Ridge Apartments
1421 Gatewood Drive
West Bend, WI 53095
262-255-1800

Cedar Ridge Retirement Apartments
113 Cedar Ridge Drive
West Bend, WI 53095
262-338-8377

Gables of Germantown
W172 N10934 Division Road
Germantown, WI 53022
262-345-1000

Hawthorn Manor Apartments
275 W. Decorah Road
West Bend, WI 53095
262-338-3266

Jackson Bay Apartments
N168 W21920 Main Street
Jackson, WI 53037
262-677-0882

Kettle Moraine Gardens
1038 Fond du Lac Avenue
Kewaskum, WI 53040
262-626-4990

Parkside Senior Village
325 Park Avenue
Hartford, WI 53027
262-670-6769

Prairie Meadows Senior Apartments
W168 N11278 Western Avenue
Germantown, WI 53022
262-255-9533

Prairie Meadows II
W168 N11328 Western Avenue
Germantown, WI 53022
262-532-0974

Prairie Meadows III
W168 N11374 Western Avenue
Germantown, WI 53022
262-532-0974

River Bend Senior Village
151 Wisconsin Street
West Bend, WI 53095
262-306-0876

River Shores Regency
555 Veterans Avenue
West Bend, WI 53095
262-483-9150

Stonefield Apartments
840 Weinert Road
West Bend, WI 53095
Campbell Corporation
1-800-997-9996

The Cove
N120 W17635 Friestadt Road
Germantown, WI 53022
262-789-9788

The Lakeshore at Jackson Crossings
N168 W22022 Main Street
Jackson, WI 53037
262-993-2838

Washington Heights
525 N. Main
Hartford, WI 53027
262-670-9450
Management 262-673-8217

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Rental Assistance

Hartford Community Development Authority
109 N. Main Street
Hartford, WI 53027
262-673-8217

Horizon Management Group
120 N. Main Street
West Bend, WI  53095
262-334-7123 Section 8 Vouchers

Slinger Housing Authority
205 Slinger Road
Slinger, WI 53086
262-644-8255

West Bend Housing Authority
475 Meadowbrook Drive
West Bend, WI 53090
262-338-0771

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Residential Care Apartment Complexes
RCAC's are independent apartments where room & board and up to 28 hours per week of supportive care, personal care, and nursing services are provided.

Cedar Bay East
5577 Home Drive
West Bend, WI 53095
262-306-2145

Cedar Bay West
5555 Cedar Bay Drive
West Bend, WI 53095
262-306-2130

The Fields of Washington County
675 E. Washington Street
West Bend, WI 53095
262-365-6500

Gables of Germantown-Engel Haus
N108 W17118 Ava Circle
Germantown, WI  53022
262-345-1000

The Gardens of Hartford
112 Peace Lutheran Parkway
Hartford, WI 53037
414-322-1311

The Lakeshore at Jackson Crossings
N168W22026 Main Street
Jackson, WI 53037
262-993-0755

The Legacy of Hartford
1025 Bell Avenue
Hartford, WI 53027
262-670-9477

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Community Based Residential Facilities
Community Based Residental Facilities (CBRF's)are state licensed supportive living facilities where five or more unrelated adults reside. Care, treatment or services provided in CBRF's are above the level of room and board, but do not include more than 3 hours of skilled nursing care per week. Assistance is given with activities of daily living to help maintain as independent a lifestyle as possible. 

Autumn Oaks
227-229 E. Washington Street
Slinger, WI 53086
262-644-5926
Short-term respite also available.

Countyview, LLC
12850 West Mequon Road
Germantown, WI 53022
262-512-1177

Deerview Meadows - Hartford I
109 Lone Oak Lane
Hartford, WI 53027
262-673-7022

Deerview Meadows - Hartford II
111 Lone Oak Lane
Hartford, WI 53027
262-673-7028

Ellen's Home
N113W16358 Sylvan Circle
Germantown, WI 53022
262-250-6455

The Fields of Washington County
675 E. Washington Street
West Bend, WI 53022
262-365-6500

Friendship House
5595 County Road Z
West Bend, WI 53095
262-306-2100

Hawthorn Manor I
321 Hawthorn Drive
West Bend, WI 53095
262-338-3266

Hawthorn Manor II
346 S. Main Street
West Bend, WI 53095
262-338-9333

Ivy Manor
W194 N16744 Eagle Drive
Jackson, WI 53037
262-677-0651

Kettle Moraine Gardens
1038 Fond du Lac Avenue
Kewaskum, WI 53040
262-626-4990

Kettle Moraine Gardens Memory Unit
1042 Fond du Lac Avenue
Kewaskum, WI 53040
262-626-2775

River Way Place
831 E. Washington Street
West Bend, WI 53095
262-335-1992

Serenity Villa
1650 American Eagle Drive
Slinger, WI 53086
262-297-1512

The Landmark at Jackson Crossings
N168 W22022 Main Street
Jackson, WI 53037
262-993-2838

The Legacy of Hartford
1025 Bell Avenue
Hartford, WI 53027
262-670-9477

Tri-Manor, LTD
1937 N. Main Street
West Bend, WI 53090
262-334-1509

Wellington Place
615 Hilldale Drive
Hartford, WI 53027
262-673-3544

Woodland View of Fredonia, LLC
348 S. Milwaukee Street
Fredonia, WI 53021
262-692-3760

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Nursing Homes

Cedar Community
5595 County Road Z
West Bend, WI 53095
262-306-2100

Hartford Healthcare Center
1202 E. Sumner Street
Hartford, WI 53027
262-673-2220

Samaritan Health Center
531 E. Washington Street
West Bend, WI 53095
262-335-4500

Virginia Highlands
W173 N10915 Bernie's Way
Germantown, WI 53022
262-509-3300

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Moving Assistance
Specializing in relocation and transition - will work with you to handle address changes, make utility, phone and cable TV changes, provide packing boxes and materials, and pack your furnishings. They will unpack and set up your new home, clean your former home and even arrange for an estate sale if needed..

Caring Transitions
262-349-1340

Easy Chair Relocation, LLC
414-355-3461

Next Step Senior Services, LLC
414-588-1133

Segues, LLC
262-442-4200

Universal Services
262-246-0250

Wisconsin Seniorcare
Any Wisconsin Senior may be eligible for SeniorCare if you are a permanent resident of Wisconsin, and age 65 or older. There are three levels of program participation, which are dependent on your income. Only your gross income and/or gross social security is considered. Your assets - home, car and other things you own - are not counted.

If your prescription drugs are covered under another health insurance plan, you can still be enrolled in SeniorCare. SeniorCare will coordinate coverage with your other plan.

You will pay $5.00 per prescription for generic drugs and $15.00 per prescription for brand name drugs. Over the counter drugs, such as vitamins and aspirin are not covered, even if prescribed.

There is an enrollment fee of $30.00 and it takes approximately 3-4 weeks for your paperwork to be processed. You will then receive a SeniorCare card to be used each time you need to fill a prescription.

The following is a schedule of income levels:

LEVEL ONE:
Maximum for individual - $17,328
Maximum per couple - $23,312

LEVEL TWO A:
Per individual - $17,329 - $21,660
Per couple - $23,313 - $29,140
(With a $500 DEDUCTIBLE)

LEVEL TWO B:
Per individual - $21,661 - $25,992
Per couple - $29,141 - $34,968
(With an $850 DEDUCTIBLE)

LEVEL THREE:
Per individual - $25,993 or higher
Per couple - $34,969 or higher
(With an $850 DEDUCTIBLE plus a SPEND-DOWN)

Please use the link to the Wisconsin SeniorCare website for quick access to more information and instructions on how to apply or call the SeniorCare Service Hotline at 1-800-657-2038.
SeniorCare and has also been deemed "creditable coverage" (equivalent or better) with regards to Medicare Part D, so the penalty associated with Medicare Part D will not be accumulate while enrolled in SeniorCare. The SeniorCare program is scheduled to end in December 2012.

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Medicare Part D Prescription Drug Benefit
Beginning January 1, 2006, people with Medicare had the option to enroll in a plan that covers prescription drugs. This new benefit is known as "Part D."

Who Is Eligible?
Anyone with Medicare Part A (Hospital Insurance) and/or Part B (Medical Insurance) can join a Medicare prescription drug plan. A person must live in the service area of a prescription drug plan to enroll.

When Can I Join?
If you currently have Medicare Part A and/or Part B, you can join a Medicare prescription drug plan between November 15 and December 31. Your Medicare prescription drug plan coverage will begin on January 1. Part D is a voluntary benefit. This means that an individual who receives Medicare benefits may choose to decline Part D coverage. However, if you delayed joining a Medicare prescription drug plan after you were first eligible, you are likely to pay a penalty in the form of a higher monthly premium. You will have to pay this higher premium as long as you have a Medicare prescription drug plan. The penalty will not apply if you currently have a drug plan that covers at least as much as a Medicare prescription drug plan.

Who Will Provide Medicare Beneficiaries With Drug Coverage?
Insurance providers and other private companies will offer Medicare Part D plans approved by the federal government.

What Drugs Will Be Covered By Medicare?
All plans must include coverage of certain drugs commonly prescribed to elderly and disabled people. Each Medicare prescription drug plan will develop a list of brand name and generic drugs it will cover, called a formulary. The government has not established a uniform list of drugs that every plan must cover. Therefore, consumers will have to compare the formularies offered by each plan available in their region, and enroll directly with the plan of their choice.

How Much Does It Cost?
Costs under Part D will vary according to a Medicare beneficiary's plan choice, medication needs, and income level. Many Medicare beneficiaries will have to pay a monthly premium for Part D coverage as well as a yearly deductible (up to $310 for 2010) and other out-of-pocket costs. Each drug plan can create its own cost structure - within a certain framework created by the federal government. Some plans may offer more coverage and additonal drugs for a higher monthly premium. Medicare beneficiaries with lower incomes and few assets, as well as Medicare beneficiaries who also have Medicaid coverage, will receive assistance with out-of-pocket costs associated with Part D.

What Happens If I Have Other Prescription Drug Coverage?
Many Medicare beneficiaries already have prescription drug coverage through another source such as an employer, union, Wisconsin SeniorCare, Medicaid and Medicare supplemental (Medigap) insurance. If you have been notified that your coverage is creditable, you can continue with your coverage without accruing any penalty with Part D. Medicare beneficiaries who currently receive prescription drug coverage under the Medicaid program will no longer have their drugs paid for by Medicaid after December 31, 2005. People with Medicare who also get full Medicaid benefits will need to enroll in a Part D plan of their choice or will be automatically enrolled in a Medicare prescription drug plan by the government. They will have the opportunity to switch to a different plan on a monthly basis if they need to.

Important Dates:
The Annual Enrollment Period is November 15 through December 31 every year, with your coverage beginning on January 1. Late penalties of approximately 1% per month will apply if you delayed enrollment and did not have creditable drug coverage.

Help is Available!
If you have questions about Medicare Part D contact the Aging & Disability Resource Center at (262) 335-4497 or Toll Free (877) 306-3030. To find out more information about getting extra help (Low Income Subsidy or LIS) with your prescription drug costs, call Social Security at 1-800-772-1213 (TTY 1-800-325-0778) or visit www.socialsecurity.gov

Call 1-800-MEDICARE or visit www.medicare.gov

If you are under the age of 60 and receive Medicare, call the Disability Drug Benefit Helpline at 1-800-926-4862.

Congregate Meals
The congregate nutrition program offers persons age 60 and over the opportunity to enjoy a hot lunch and to meet socially with other seniors. There are seven congregate meal sites located throughout Washington County that offer noon meals up to five days per week.

Reservations for lunch must be made one day in advance by 12:00 p.m. by calling 262-335-4497 or by calling the meal site directly. Cancellations should also be called in by no later than 12:00 pm one day in advance. The seven meal sites are:

Germantown Senior Center
W162 N11960 Park Avenue
Germantown, WI 53022
Open: Monday - Friday 8:30 a.m. - 12:30 p.m.
414-380-8666 or 800-616-0446

Parkside Senior Village
325 Park Avenue
Hartford, WI 53027
Open: Monday - Friday 9:00 a.m. - 1:00 p.m.
262-483-2049 or 800-616-0446

Jackson Area Community Center
N165 W20330 Hickory Lane Dr
Jackson, WI 53037
Open: Monday-Friday 9:00 a.m. - 1:00 p.m.
262-483-6184

Meadowbrook Manor
475 Meadowbrook Drive
West Bend, WI 53090
Open: Monday - Friday 9:00 a.m. - 1:00 p.m.
262-355-6040

Meadow Creek Apartments
1119 Roseland Drive
Kewaskum, WI 53040
Open: Mon.- Thurs. 9:00 a.m. - 1:00 p.m.
262-483-2056

St. Luke Church
4860 Arthur Road
Slinger, WI 53086
Open: Monday - Friday 8:30 a.m. - 12:30 p.m.
262-483-2067

West Bend Senior Center
401 E. Washington Street
West Bend, WI 53095
Open: Monday - Friday 9:30 a.m. - 1:00 p.m.
262-335-4499 or 262-335-4497

Home Delivered Meals
Meals can be delivered to home bound persons age 60 and over who are eligible for this program. Both a hot noon meal and a cold evening meal are available. Call for more information on eligibility requirements.  Special diets available upon request.

• Aging & Disability Resource Center
  262-335-4497


• Community Memorial Hospital, Menomonee Falls
  262-251-1000 Ext. 3130

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Senior Centers

Germantown Senior Center
W162 N11960 Park Avenue
Germantown, WI 53022
262-253-7799

Hartford Senior Center
730 Highland Avenue
Hartford, WI 53027
262-673-4005

Jackson Area Community Center
N165W20330 Hickory Lane Dr
Jackson, WI 53037
262-677-9665

West Bend Senior Center
401 E Washington Street
West Bend, WI 53095
262-335-4433