Manager     Coral Kline      (262) 335 - 4610

Strengthening Families, Protecting Children and Enhancing Our Community


The services of the Children and Families division support and enhance safe, responsible family functioning and the protection of children and our community.  We help families to identify unsafe/risky behaviors and overcome struggles that limit ability to properly care for their children, including those challenged by disabilities.  Our juvenile supervision services hold young people accountable for their behavior and assist them in developing the skills and abilities necessary to lead a safe productive life.



Assistance is provided through:


  • Child Abuse and Neglect Services - Supervision, safety, case management, counseling, out-of-home placement

    The Department has statutory responsibility for investigating situations where it is suspected that children have been physically, sexually or emotionally abused or neglected. Safety intervention services are provided to the child while family assessment and services are initiated. While providing protection for the children, the focus is on assisting the family to successfully manage stressful situations and enhance their ability to function as a responsible, nurturing unit. Coordination with mental health services, parent education programs, law enforcement, schools, and substance abuse programs is important to ensure the needs of the children and parents are met.

    Services may include: 
          -Investigation & Assessment for Physical, Sexual or Emotional Abuse or  Neglect Situations
          -Safety Services & Plans
          -Family Based Counseling
          -Parenting Skills Training
          -Supervision & Case Management
          -Out of Home Placement

    To report possible child abuse or neglect situations call Family Intake at (262)335-4888.

    Prevent Child Abuse Wisconsin
    Child Welfare Information
    Kinship Care

  • Juvenile Justice Services - Supervision, restitution, community service, out-of-home placement

          The primary goal of Juvenile Justice Services is to prevent or reduce uncontrollable and/or delinquent behavior.  In addition to redirecting the juvenile's behavior, attention and intervention efforts are given to strengthen parental control and functioning.  The balanced approach of juvenile justice addresses community protection, youth accountability and the development of the youth's and parent's competencies.  Services are court ordered and frequently utilize collateral resources.  Close coordination with law enforcement, schools, Court System, District Attorney's Office, and other counseling service agencies are maintained. Washington County utilitizes Trauma Informed Care and Evidence base practices with our youth in order to reduce recidivism rates and help youth to become responsible adults.

  • Family Court - Legal custody and physical placement studies

  • Foster Care Services - Recruits, licenses and trains foster parents to insure safe, suitable foster homes when needed

    What is Foster Care: Foster care is 24-hour care provided by licensed foster parents when it is not safe for a child to remain in their natural home.
    Who are foster children: Foster children range in age from 0-21 years old, all foster children have unique backgrounds,
    experiences, personalities, strengths and weaknesses. Many foster children have been victims of physical or sexual abuse and some have suffered neglect.  Some may require care for physical or emotional challenges and some children or infants may require medical care.
    Requirements: The basic requirements to be foster parents are that you must be 21 years of age or older and be a responsible, mature individual.  The licensing worker will get to know you and your family better through interviews, home visits and assessing paperwork.  The licensing worker will meet many times with you over the course of licensing to discuss your background, foster care and any questions you may have.  Specific requirements of foster parents can be found in DCF 56.
    Responsibilities of a foster parent include, but are not limited to...
    -Providing a nurturing environment
    -Providing routine family life
    -Participating in the child's school and daily activities
    -Providing care and supervision as appropriate
    -Arrange and transport to doctor appointments, school events, family visits
    -Support the plan social workers have put in place to keep the child safe
    -Assist with family visits and interactions
    These responsibilities are very rewarding and can make a big difference in a child's life.

    Foster Care Payments: The foster care monthly payment is based off of the needs of each individual child.  The rate is intended to cover costs of food, clothing, housing, personal needs, transportation and other basic monthly expenses.

    -Foster Children can't share rooms with your children: Children must have their own bed, but may share a bedroom with another child of the the same sex.
    -Foster Parents can't work: While it is preferred to have one stay at home parent, foster parents can be employed as long as work schedules do not conflict with parenting the child(ren) in the home.
    -Children enter foster care because they committed a crime: Majority of foster children enter foster care through no fault of their own, but because of abuse, neglect or abandonment but their caretakers.
    -I must own my home to foster or adopt a child: Foster Parents can own, rent, or be in the process of buying a home, apartment or condo.

    For more information or questions about foster care contact Kayla at (262)335-4667 or


  • Children's Long-term Support Services (CLTS) - HSD oversees children's long-term support services in Washington County which includes Birth to Three, The Family Support Grant and Children's Long-Term Support Waivers.  In Washington County to determine if your child is eligible for disability related services, all state-mandated Functional Eligibility Screening is done through Compass Wisconsin. Please call Laurie Grable at 920-470-0726 to set up an appointment.

          The CLTS services could include:
          -Adaptive aids
          -Service coordination
          -Communication aids
          -In-home treatment therapy
          -Daily living skills training
          -Home modifications
          -Supportive homecare

           This funding is last resort and services must be directly related to a child's
           disability in order to help families support their children within their own home.

  • Child Care Certification -

    Certified child care is provided within the provider's home. A certified provider may care for a maximum of six children at one time. Certified child care providers are regulated under WI Dept. of Children and Families Chapter 202. Washington County Human Services Certification staff approves and monitors certified child care providers in Washington County. To learn more about becoming a certified family child care provider, please call 262-335-4687.

    • Application Process
    • Training Requirements
    • YoungStar Rating System
    • Child & Adult Care Food Program


    Q: Where do I find information about becoming a certified family child care provider?

    A: For information about becoming a certified family child care provider, please call Washington County Human Services at 262-335-4687.



    For more information on any
    of the programs please call (262)335-4610.
           Agency Fax # (262) 335-4709