Abuse/Neglect of Elderly and Adults at Risk


Adult Protective Services

To report suspected abuse (physical abuse, sexual abuse, material abuse) or neglect and/or self-neglect of persons 60 and over or any adult with a physical, cognitive or developmental disability, contact the Aging & Disability Resource Center to speak to the Adult Protective Services (APS) Social Worker.  APS will investigate the report and offer services to ensure the safety and well being of the subject.  The person does have the right to refuse services unless (1) the vulnerable person lacks sufficient mental capacity to protect him or herself.  In those cases a protective placement may be initiated or (2) a crime has been committed and law enforcement takes action.

Monday - Friday 8:00 a.m. to 4:30 p.m.
West Bend Area 262-335-4497
Toll-free 1-877-306-3030
To report abuse of an Adult at Risk outside of regular business hours, call
262-365-6565 or local law enforcement.

State of Wisconsin Board on Aging and Long Term Care - Ombudsman: Responds to compaints and problems of residents or recipients of long term care such as nursing homes, CBRF's, and group homes. Concerns regarding such things as quality of care, resident's rights, physical abuse and neglect, and chemical restraints, etc., can all be investigated.
Phone Number 800-815-0015
Washington County Contact: Joan Schmitz 414-425-2351

Friends of Abused Familes, Inc. Services provided include:
24 Hour Crisis Line, Shelter, One-on-One Supportive Counseling, Support groups, Legal Advocacy, Information and Referral, Community Education and Awareness. Transitional Living Program and Sexual Assault Program, Crime Victim Compensation Assistance, Children's Program and Violence Program.

Business Hours 8:00am - 4:30pm Monday through Friday
Business Phone 262-334-5598
Business Fax 262-334-7725
Email info@fafinc.org

Crisis Lines-24 Hours a Day:
West Bend 262-334-7298
Germantown 262-255-9488
Hartford 262-673-7298